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My Astricon Googlewave ibook skype demo

Here’s a re-do of my Googlewave based demo I did at astricon 2009.
It uses technologies from:
wave.google.com
phonefromhere.com
voice.ibook.com
digium.com
skype.com
and the voice of Randulo from VUC.me

Add comment October 24, 2009

The end of the phone number is in sight

We’ve been without our phone numbers for a month. How have we managed?

Continue Reading 3 comments April 24, 2009

The importance of being available

To lose one server, Mr. Worthing, may be regarded as a misfortune. To lose both looks like carelessness. (as Lady Lady Bracknell didn’t say in ‘The importance of being Earnest” ) – how to build a high availability telephony service using open source components.

Continue Reading Add comment December 24, 2008

The way to an exit.

This is the second part of my notes on Essential Mediatech 2008.

The whole crowd had basically one strategy for dealing with 2009 – try and survive it – in the hope (rather than expectation) that 2010 will be better.

Indeed the only people who still seemed cheerful by the end of the day were…

Continue Reading Add comment November 14, 2008

The merchant of Prato

I’ve been re-reading “The Merchant of Prato” by Iris Origo. 

The central character – Datini – works away from home a lot, his relationship with his young wife is strained, she spends too much on the housekeeping, he doesn’t entirely trust his business colleagues, he lives in fear of sudden changes in tax regimes. He uses cheap labour from eastern Europe and his religious friend councils him to give more to the poor. His wife can’t conceive, he has an affair with a girl half his age producing a child that was probably his,  he repents, they patch it up etc.

Think I’ve been reading airport novels again ? Well no. Dantini is a real person, a 14th century Italian merchant who made a vast trading empire which he left to charity when he died. The reason we know this is that he was an egotistical pack-rat. He kept all his records and donated them to the city of Prato on his death. The city promptly lost them for 300 years. Which turns out to have been a good thing as we now have the most detailed archive of letters, accountbooks, menus, shoppinglists and bills providing an incredible insight into his life.

As you can see people haven’t changed much since then.  But some things are utterly different. The other woman- was a slave – he bought her. (He subsequently freed her and arranged a ’suitable’ marriage).

Communication was also different. Running a multinational business was a game of patience and huge risks. Basically, you found an adventurous trustworthy young man, you train him, then send him by ship with a pile of your money to (say) England act as your agent. You tell him the sorts of things the English make that you can probably sell (most often wool). The trip takes a few weeks, he settles into the Italian-merchants-in-London scene, and come the summer buys wool at some locally reasonable price.

The agent sends the wool back by ship to you – it arrives at least a year after you sent him out. You now have to hope that the price you can get for the wool is higher than what it cost you to get it. It may not be, but it might be higher elsewhere, you may choose to ship it on, or sell it to a merchant who has an agent in a city where wool is more in demand. If you had know that, you might have had your agent ship it directly there, but he didn’t know that when he sent the ship.

Which brings me (finally)  to the point, information traveled no faster than goods. (Ok, a fast courier might trim a few percent off the the time taken by a tonne of wool). These days physical stuff takes much longer to travel than ideas do. This fundamentally alters the way markets work, the way we do business and increasingly the way we conduct our social lives.

Imagine the value of singe message from Datini to the agent – “Austere Pope elected – buy black wool and send to Rome.” Huge – but only if none of the competitors had that information and connection. So the value of a medium is all about timing, content and provenance, not the medium itself.

Modern telephony fails to capitalize on this distinction.  A 5 minute call between location A and B is few cents, irrespective of the importance of the message. There is no club-class for Voice. For a crucial business call, sealing a deal, I might be prepared to pay 10$/min if it provided me with critical benefits. So what sort of benefits might add a factor of 1000 to the value of a call? 

  1. provenance – If I know exactly who I am talking to (and even perhaps their legal role?)
  2. security – certainty that the call won’t be intercepted by my competitors
  3. un-deniability – The carrier could produce a recording in the event of a legal dispute
  4. standing out from the crowd – If I get a call and I know the other side is paying $10 per minute then I’ll probably answer it even if I have no clue what it is about. (LinkedIn are heading this way with InMail – a sort of hyper expensive Email) 

Conversely there is a largely untapped market in almost free calls – a kind of ambient call, where 2 or more people hangout over the phone whilst doing other things – cooking, homework, watching webTV or whatever where there is absolutely no need for any of the above features.

Would Datini have remained faithful if they had had Facebook and MSN ? Maybe, but probably not, the internet hasn’t changed human nature (yet).

Add comment September 14, 2008

The VC’s holiday home

Your startup is like a holiday home.

Continue Reading Add comment August 30, 2008

the 2008 Leeds Barcamp

It was great to get over to Leeds and chat with all the bright folks at BarCamp Leeds.

Lots of good conversations, talks and food. (and beer, except I was driving – sigh)

Highlights for me were:

 Katie Lips talking about “12 startup mistakes not to make” except that it was 13 by the time she spoke (no, she hadn’t made a new mistake on the day, she’d had – in true web 2.0 style – added an extra one ‘contributed’ by the community). I especially liked the advice to not hide your support forums, on the basis that on balance your users are on your side and it provides a way of showing the world that you are listening. On the other hand I’m guessing she doesn’t have young children as she advises working at home to save money on office space – wouldn’t work for me!

A long technical discussion with Robert Burrell Donkin about email, how broken it is, and how it might get fixed. We talked lots about protocols and how badly the existing 7bit 1980’s email protocols suit the modern multilingual world (“Back then all the mail admins knew each other”). We also touched on how self perpetuating  a tech community can be. The complexity of the current email solutions tends to make it very difficult for new (competitive) entrants, combined with the fact that once you have made the personal investment in learning all the tricks, it is harder to see the benefits of radical simplification. We agreed that anger at the inadequacies of the current mess is probably the force that will tip email into the 21st century. That and the fact that the Russians want the internet to work for them too :-)

A chat with Imran Ali about the ethics of online jounalism and how it can be done _better_. In retrospect I think we might have been talking about 1.0 (private sources, hoarding etc) vs 2.0 (communal, open, transparent).

I was shocked by a couple of things:

I found myself almost convinced that  I wanted to try out Adobe Air during the talk on DoJo and Air, the feeling faded as I drove home, but still it was definitely there …. 

I was also taken aback at the fact that several people said “My health has not been good for the last X years”, what is this? – have we all been hacking too hard, something in the Leeds coffee, or just a co-incidence?

I’m really glad I made it (close run thing, I didn’t know I could untill 9pm the night before). Thanks to everyone for organizing it! Also thanks to folks for putting up with me playing Devils Advocate on more than one occasion (you know who you are).

As an added bonus, the scenery on the M62 inspired me – I had a couple of great ideas, more when I’ve patented one and thought through the other :-)

1 comment August 17, 2008

The Media

My challenge  (24 hours without computers) was covered by 3 parts of the BBC yesterday. The contrast between them was a surprise. 

I spent a total of half an hour with BBC Radio Manchester (including a couple of minutes live on air), very little preparation, just spontaneous replies to questions I hadn’t been briefed about. It was fun, electric and swift. The only downside was getting up early (it was the breakfast show). (I was too on edge to chat with the other guests – must do so next time, interesting group of folks).(you can ‘listen again’ for a week here – skip forward to 2:25:00).

On my way in I handed my notebook with notes of the day to BBC online, with a warning that my longhand is now almost unreadable. Later in the day they went up on the website – slightly tidied up and almost perfectly transcribed. Painless and rewarding, but no flash of adrenaline.

I spent the whole of the rest of the morning with people from the BBC regional TV news show Northwest Tonight. They filmed me in various illustrative situations where the challenge had been difficult. It was a surprisingly slow and painstaking process, with lots of steps I’d never considered, like getting permission to film on private property (Rail station in this case) and the difficulty of changing the time on clocks (It seems you can’t on a DAB clock radio, the time is part of the signal). The bulk of the time was taken up with different angles and shots. I found the repetitiveness of the process difficult. The end result from 3 hours of work was a beautiful ‘package‘ (I’m learning the jargon!) which they played 3 times yesterday. The shock however was the way my bit fitted into the program and how much they managed to convey in such a short time. I’m deeply impressed with the results and the skill required but I’ll think twice before doing it again as it is a bit tedious to do.

I’m going to try and get a sense of the response I get to the coverage, but first impressions are that the TV had the most impact. I guess that the web will be a bit more of a slow burn. We shall see. 

 

 

 

Add comment June 21, 2008

The fame

Took notes from my ‘challenge’ day. Next thing I know they are on the BBC website – how cool is that !

Got interviewed on breakfast radio show for radio manchester.

Also did a TV thing – which might get shown, we will see…..

 

Add comment June 20, 2008

The Preparation

So tomorrow’s the day I try to go 24 hours without using a microchip.

1) get cash – can’t use ATMs or chip’n pin.

2) print maps and time tables – can’t use iphone

3) print papers for me to work with – can’t use my computer/laptop

4) look for a clockwork watch – I haven’t had a watch since mobile phones got small enough to carry around all day.

5) warn a few folks I’ll be out of contact.

All day people have been gleefully pointing out things I can’t do tomorrow.

Add comment June 18, 2008

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