The cracks start to appear in the Skype architecture.

September 3, 2010 at 10:44 am 3 comments

Something worrying is happening to Skype. I’m increasingly having to think “will that combination of skype devices work together?” before I make a call. This is made harder by the fact that I don’t know what the person at the other end is using.

Here are some recent examples I have encountered:

  • Panasonic Skype enabled TV to Skype on a Mac – Video doesn’t work.
  • Skype for Asterisk calls from Verizon and Three mobile phones won’t connect.
  • Skype Connect can’t call out to Skype users (although the other way around works).
  • Multiway Video calls only work on PCs.

Skype need to deal with this fragmentation before the cracks get too visible. Otherwise people who aren’t using Skype on a Windows PC will start to feel like second class citizens.

[ update: The Panasonic  to Mac issue was reported to me by James (too-many-devices) Body.

Jim Courtney corrected my description of the Verizon issue – I’d got it the wrong way around.]

Entry filed under: media, VoIP. Tags: , , , .

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3 Comments Add your own

  • 1. Dan York  |  September 3, 2010 at 12:27 pm

    Tim,

    People not using Skype on a Windows PC will *start* to feel like 2nd class citizens? Oh, yeah, we’re already there!

    This was my rant back in May:

    http://www.disruptivetelephony.com/2010/05/why-im-not-excited-about-skype-50-with-group-video-calls.html

    which followed several other rants on the same topic.

    From a pure business viewpoint, I understand why Skype prioritizes the Windows client, but it certainly sucks for those of us NOT on Windows. (And in my opinion penalizes Skype, because *many* of the early adopters out there are on Macs and Linux… and they could help Skype spread the word… if they could use it.)

    Didn’t know about the Panasonic TV issue…

    Dan

    Reply
  • 2. Michael Graves  |  September 3, 2010 at 1:11 pm

    The gap in Mac vs PC capabilities is especially troubling as the MAC users seem to dominate the thought leaders in the space.

    Further, I expect that interop between the Skype for TV devices and other clients will be critical. People will have invested a considerable sum to get the Skype-enabled TV.

    Reply
  • 3. Doug Mohney  |  September 10, 2010 at 2:23 pm

    Welcome to the world where the Estonians want to do one thing, the guys in London want to do another, and Silicon Valley has a third set of priorities….

    Or so I’ve heard…

    Reply

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